The basic concept of the OSSSC is that students are able to take care of ‎matters related to fees, billing and payment records, admissions, academic ‎advising, ID Cards, testing, Registrar assistance, career services, financial aid ‎and scholarships, disability services, veterans affairs, contact information ‎without having to be referred elsewhere. The OSSSC consolidates several ‎different (but related) services in one location, making it convenient and ‎efficient for students. The objective of the OSSSC is to answer the students’ ‎questions during their visit to the center. Some situations will require further ‎assistance from one of other offices (e.g. Financial Aid and Scholarship Office ‎or the Office of the Registrar). Most referrals to other offices are completed in ‎the same visit. However, if the student needs further details, the student will be ‎referred to a specialist counselor related to such details.  The appointment with ‎the counselor will occur on the following business day of the Student’s visit to ‎the center, as it will be scheduled with the counselor based on the availability. ‎The system will show time availability of such counselor and schedule the ‎appointment in the soonest available time slot.‎

In addition, coordinating student support systems via integration across all ‎departments to provide all administrative and academic services in one ‎location encourages inter-departmental synchronization and cooperation to ‎remove barriers and leads to the provision and enhancement of the efficiency ‎and effectiveness of the College's services. Therefore, a one-stop center for ‎student services was established in a central location of the college, with ‎trained staff able to provide the administrative and academic services:‎

·       Providing a range of diverse services that students need which enables staff and faculty to offer different types and levels of services to students in one place.

·       Simplify the registration and admission system for the students.

·       Provide easy access to of financial assistance programs.

·       Provide student counseling services.

·       Provide professional services.

·       Integrate administrative and academic services in one place.

·       Provide intranet and internet for all students to enable them to use and fill out the registration forms, join the college and pay the bills.

·       Provide individual counseling services to identify and record student goals (completion of school, transfer of accredited hours to college, skill building, and professional goals), identify their needs and help him develop their educational plans.

·       To help students understand the basics of admission and timetables for their classes, set long-term academic goals, deal with their college experience, and their life issues that may affect their academic success.

·       Provide information on general and non-profit support services such as transportation, financial advice, planning, legal advice and assistance in the use of college systems.

·       Particular emphasis should be given to students in need of special services, especially those enrolled in remedial training programs.

·       Provide student tutoring services.